Elmcroft Of Sagamore Hills

Elmcroft Sagamore Hills receives a mix of reviews, highlighting both positive and negative experiences. Many reviewers praise the community for its caring staff, clean and well-kept facilities, and the sense of family and home it provides to residents. The teamwork and dedication of the staff are frequently mentioned, with specific commendations for their efforts in making residents feel comfortable, engaged, and cared for.

However, some reviews raise concerns about the facility's practices and management. Issues such as perceived prejudice, employment disputes, and a lack of responsiveness to residents' needs are noted. One review mentions a "bait and switch" experience regarding care arrangements, causing stress and inconvenience. Another points out problems with the emergency call system and the quality of care for residents with mobility issues, suggesting that some residents do not receive timely assistance or meaningful social interactions.

Despite these criticisms, there are positive remarks about the facility's environment, with several reviewers describing it as clean, organized, and friendly. The staff's commitment to enriching residents' lives and the sense of community at Elmcroft are highlighted as strengths. New employees and leadership team members express pride in being part of the Elmcroft family, emphasizing the company's compassionate approach to senior care.

In summary, while Elmcroft Sagamore Hills is commended for its caring staff and welcoming atmosphere, some reviews suggest areas for improvement in management practices and resident care. Prospective residents and employees may find these insights helpful in making informed decisions.