Ellery Arbor Memory Care

Reviews for a senior living facility have shown a mix of experiences. Some reviewers have expressed dissatisfaction with management and care aspects, highlighting issues such as inadequate response to concerns, high turnover rates among caregivers, and specific incidents of neglect or mismanagement. Concerns were raised about the handling of finances and personal belongings, as well as the overall approach to resolving complaints.

On the positive side, many reviews praise the facility for its caring staff, engaging activities, and welcoming environment. The facility is described as beautiful, with a variety of amenities and services that cater to the needs of its residents. Staff members are commended for their dedication and the genuine care they provide, creating a family-like atmosphere. The facility's efforts to keep residents active and engaged, even during challenging times, have been appreciated.

Some reviewers have shared personal stories of positive interactions and the sense of community they felt, highlighting the facility's ability to host family events and provide a comfortable and stimulating environment for residents. The culinary department received compliments for offering healthy and well-balanced meals.

However, there are also accounts of dissatisfaction with the facility's management and certain operational aspects, including the handling of complaints and concerns about resident safety and well-being. These mixed reviews suggest that while many find the facility to be a caring and engaging environment for their loved ones, there are areas that could benefit from improvement and more consistent oversight.