Elizabeth House

Elizabeth House has received mixed reviews from visitors and family members of residents. Some highlight the leadership and welcoming nature of the staff, particularly praising the Executive Director for setting a high standard and making residents feel at home. The facility is noted for its affordability, with a flat fee structure that does not charge by the level of care, which is beneficial for those on a budget.

However, there are concerns regarding the level of activities available for residents, with some suggesting that more variety and frequency would improve the quality of life. The cleanliness and maintenance of the facility have been questioned, with reports of rooms and common areas not being kept to a high standard. Communication with families and the attention to residents' needs, especially outside of regular staff hours, have been areas of dissatisfaction.

There have been significant concerns about staff behavior, with reports of staff spending more time on personal phones and in break rooms rather than attending to residents. The quality of food and the overall care environment have been criticized, with some feeling that cost-cutting measures have negatively impacted the resident experience. Price increases without corresponding improvements to the facility have also been a point of contention.

Despite these issues, some reviews mention the facility's good location, cleanliness, and the helpfulness of staff in certain situations. The facility's approach to providing furniture for those who need it temporarily was appreciated. Yet, the overall sentiment suggests a need for improvement in several areas, including staff responsiveness, facility cleanliness, and resident engagement activities.

It's important for potential residents and their families to consider these reviews carefully and tour the facility themselves to assess whether it meets their needs and expectations.