📞 Call for pricing and availability: (800) 780-8101
Eliot Center For Health & Rehabilitation
168 West Central Street, Natick, MA 01760
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 655-1000Estimated Pricing
Price Comparison
Eliot Center For Health & Rehabilitation Description
Eliot Center For Health & Rehabilitation is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Natick, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7 out of 10 making it the 6th highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Natick
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Natick
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Natick
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Some reviewers highlighted the good physical therapy and care received.
- Many praised the staff for being helpful, knowledgeable, friendly, and caring.
- Several comments appreciated the clean facility and the community events hosted, such as Veterans Day ceremonies and monthly breakfasts.
- Some reviews noted the facility as a comfortable and homelike environment with a warm, friendly atmosphere.
- There were positive remarks about the quality of nursing care and rehabilitation services provided.
- Employees expressed pride in their work and the care provided to residents.
Negative Reviews:
- Several reviews criticized the facility for being outdated, dirty, and poorly maintained, with specific mentions of malfunctioning bathrooms and elevators.
- Complaints about the lack of staff presence at the front desk and inadequate communication upon arrival.
- Some reviewers reported negligent care, understaffing, and a lack of interaction with residents.
- Concerns were raised about the absence of dietary meal plans and issues with cleanliness, including stained linens and a pervasive urine smell.
- There were reports of residents being ignored, not receiving proper hygiene care, and issues with room amenities such as broken furniture and missing TV reception.
- A vendor claimed the facility owes a significant amount in unpaid bills for landscape and snow removal services.
Mixed Reviews:
- While some reviews praised the staff and care provided, others found the facility lacking in cleanliness, maintenance, and proper resident care.
- The facility was described by some as a good place for short stays but not recommended for extended periods due to its outdated condition and lack of cleanliness.
Reviews
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Eliot Center For Health & Rehabilitation Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 114
Total current residents: 78
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-30 | 2022-04-29 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-03-30 | 2022-04-29 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-03-30 | 2022-04-29 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-03-30 | 2022-04-29 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-03-30 | 2022-04-29 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-03-30 | 2022-04-29 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-03-30 | 2022-04-29 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2019-10-03 | 2019-10-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-06-19 | 2018-09-07 | C | Construction Deficiencies | Use approved construction type or materials. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-18 | 2022-04-18 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-18 | 2022-04-18 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-03-18 | 2022-04-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-03-18 | 2022-04-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-18 | 2022-04-18 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-18 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2022-03-18 | 2022-04-18 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-18 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-03-18 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-18 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-18 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-03-18 | 2022-04-18 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-03-18 | 2022-04-18 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-03-18 | 2022-04-18 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-18 | 2022-04-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-03-18 | 2022-04-18 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-03-18 | 2022-04-18 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2019-08-05 | 2019-09-19 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2019-08-05 | 2019-09-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-05 | 2019-09-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-08-05 | 2019-09-19 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-11-04 | 2020-12-15 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2018-06-12 | 2018-07-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-06-12 | 2018-07-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-06-12 | 2018-07-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-06-12 | 2018-07-10 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
| 2018-06-12 | 2018-07-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-06-12 | 2018-07-10 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-06-12 | 2018-07-10 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2018-06-12 | 2018-07-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-06-12 | 2018-07-10 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
What is in the Neighborhood
- The closest city is Natick which is 1.5 miles away and has a population of 32,276 (mid sized town).
- The average income is $144,119, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 31
- Average Temperature: 54.4
- Day Breakdown: The area gets 131 days of rain, 29 days of snow and 203 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 2.94 per 100 people which is average compared to other cities.
- Violent Crime: 0.47 incidents per 100 people
- Property Crime: 1.92 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Roch Bros.
0.1 miles awayRoche Brothers
0.1 miles awayWegmans
1.4 miles awayAldi
1.5 miles awayA&J Seabra Supermarket
1.5 miles awayTransportation
West Natick
0.7 miles awayBus Stations
Mill St & West Central St
0.1 miles awayRoche Bros.
0.1 miles awaySherwood Village on Mill St.
0.4 miles awayWest Natick Train Station
0.6 miles awayNatick Army Labs
1.1 miles awayBanks
Mutual One Bank
1.6 miles awayMiddlesex Savings Bank
1.6 miles awayCitizens Bank
1.6 miles awayEastern Bank
1.6 miles awaySantander
1.8 miles awayHospitals
MetroWest Medical Center: Framingham Union Hospital
2.0 miles awayMetroWest Medical Center: Leonard Morse Hospital
2.2 miles awayMedfield State Hospital
5.1 miles awayBeth Israel Deaconess Hospital–Needham
7.3 miles awayNewton-Wellesley Hospital
7.5 miles awayPharmacies
Walgreens
0.1 miles awayCVS Pharmacy
0.2 miles awayCVS
1.6 miles awayAndrews Pharmacy Inc
3.7 miles awayRite Aid
4.0 miles awayDentists
Natick Family Dental
1.6 miles awayPediatric Dental
5.8 miles awayChestnut Dental
7.2 miles awayNew England Dental Group
7.9 miles awayNewton Dentistry
8.8 miles awayParks
Cochituate State Park
0.0 miles awayWest Hill Park
0.1 miles awayHenry Wilson Memorial Site
0.1 miles awayJohn J. Lane Park
0.4 miles awayNatick Town Forest
0.7 miles awayPlaces of Worship
Kings Chapel
17.1 miles awaySt. Leonard's Church
17.6 miles awayOld North Church
17.6 miles awayUnited First Parish Church
19.4 miles awayGrace Federated Church
19.8 miles awayShopping
Dedham Mall
10.9 miles awayQuarry Square Shopping Center
10.9 miles awayStow Shopping Plaza
11.8 miles awayEast Dedham Plaza
11.8 miles awayWalpole Mall
12.6 miles awayCulture
The Center For Arts In Natick
1.6 miles awayKeiter Center
1.9 miles awayBardwell Auditorium
4.6 miles awayVokes Theatre
5.7 miles awayEleanor Welch Casey Theatre
6.1 miles awayRestaurants
Sol de Mexico Cafe & Grill
0.3 miles awayMinado
1.1 miles awayZaftig's Delicatessan
1.1 miles awayThe Cheesecake Factory
1.3 miles awayCalifornia Pizza Kitchen
1.3 miles awayGet exact pricing & check availability
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