Elgin Nursing And Rehabilitation Center

Positive Reviews:

• Many reviewers have had positive experiences, highlighting the professional level of service, cleanliness, and the caring nature of the staff.
• Specific staff members have been commended for their encouragement, care, and attention to patients' needs, contributing to a better recovery and overall experience.
• The facility has been described as clean and inviting, with special events like trick or treating that involve the community.
• Some staff members have been specifically nominated for their exceptional care, nurturing nature, and dedication to both patients and employees.

Negative Reviews:

• Some reviews report a lack of follow-up care, irregular medication distribution, and poor quality of food.
• Concerns have been raised about the handling of patients with specific needs, such as those with dementia, including misinformation about insurance and facility capabilities.
• There are reports of neglect, including a patient being left in unsanitary conditions, leading to severe health consequences.
• Communication issues and administrative problems have been mentioned, including failure to file necessary paperwork for insurance claims.

Overall:

The facility has received mixed reviews, with some praising the staff's care and the facility's environment, while others have raised serious concerns about patient care and administrative practices. Prospective clients may want to consider these varied experiences when making decisions.