Elderwood Village At Williamsville

Summary of Reviews for Elderwood Village at Williamsville:

• Concerns about elderly abuse, understaffing, and unmet care needs have been reported.
• Positive remarks about the activity leader and programs designed to keep residents active and engaged.
• The facility is described as clean, friendly, and accommodating, with options for 1-bedroom and efficiency apartments.
• Some families feel promises regarding care levels were not fulfilled, leading to dissatisfaction.
• Good socialization and medication management noted, though staff retention issues have impacted service quality.
• Enhanced assisted living services received praise for creating a wonderful community experience.
• Prospective residents appreciate the amenities and environment but note space and availability concerns.
• Food quality and variety received mixed reviews, with some finding it satisfactory and others not.
• Administration responsiveness and facility maintenance have been criticized, with reports of deteriorating living conditions.
• Tours and first impressions generally positive, highlighting friendly staff and well-maintained facilities.
• Some families experienced unmet expectations regarding room comfort, food quality, and overall services.
• Concerns about cleanliness, especially in less frequented areas, and the high cost of living at the facility.
• High staff turnover and administrative changes have been a challenge for some residents and their families.
• Activities and amenities are available, though participation varies among residents.
• Overall, experiences range from highly satisfied to those seeking alternative living arrangements due to various concerns.