Elderwood Of Scallop Shell At Wakefield

Positive Feedback:

• Staff across various departments including housekeeping, nursing, and administration are consistently described as friendly, professional, and welcoming.
• The facility is praised for its cleanliness and comfortable, homey atmosphere.
• High marks for the quality of care, including rehabilitation services and attentive nursing staff.
• Food quality is highlighted as excellent, with fresh soups made daily and a focus on high-quality dining.
• Activities and social opportunities for residents are appreciated, contributing to a happy and engaging environment.
• Family members and visitors note the ease of visiting and the positive interactions between staff and residents.

Areas for Improvement:

• One incident noted where a resident was found without a blanket and water, suggesting occasional lapses in attention to comfort and hydration needs.
• Room sizes are mentioned as quite small, with a suggestion that they would be better suited as singles rather than semi-private.

Overall Impressions:

• The facility receives high praise for its staff's professionalism and the quality of care provided.
• Visitors and family members feel reassured and pleased with the level of attention and care their loved ones receive.
• The environment is described as clean, welcoming, and conducive to both recovery and long-term residency.
• Engagement in activities and the social atmosphere are significant positives for residents.