Elderwood Assisted Living At Waverly

Reviews of Elderwood at Waverly show a mix of experiences. Some reviewers express dissatisfaction with aspects such as communication, staffing levels, and the handling of quarantine procedures. Concerns were raised about the need for more staff and better communication, with one reviewer even reporting a need to involve local police due to verbal abuse from an administrative person.

On the positive side, many reviewers praise the facility for its cleanliness, the friendliness and thoroughness of the staff, and the range of activities available to residents. The facility is described as welcoming, homey, and well-maintained, with spacious rooms and emergency call buttons for safety. Activities such as bingo, crafts, and outings are highlighted, contributing to a lively and engaging environment for residents.

Some reviewers chose Elderwood due to its location, being close to family and offering a smaller, more intimate setting. The quality of meals, the ability for residents to personalize their living spaces, and the overall cleanliness and maintenance of the facility are noted positively. However, concerns were mentioned regarding the facility's cost, meal sourcing, and the practicality of its layout for less mobile residents.

Overall, while some reviews point to areas needing improvement, particularly in communication and staffing, many others commend Elderwood at Waverly for its caring staff, clean environment, and the quality of care provided, especially in the memory unit. The facility's engagement with residents and the personal attention to their needs are frequently mentioned as strengths.