Elcor Nursing And Rehabilitation Center

Summary of Reviews:

• Several visitors expressed frustration with visiting hours and policies, particularly the lack of weekend visiting opportunities and the absence of this information on the facility's website.
• Many reviews praised the nursing staff and administration for their kindness, hard work, and the quality of care provided.
• Concerns were raised about the facility being understaffed, which some believe affects the quality of care and the residents' quality of life.
• There were serious allegations of neglect and inadequate care, including failure to properly manage a lung transplant patient and a resident's fall leading to death.
• Food quality received mixed reviews, with some calling it "bad," "nasty," "tasteless," and poorly prepared.
• Several reviewers reported positive experiences with rehabilitation services, noting great therapists and effective care that helped residents return home stronger.
• One resident provided a detailed critique, mentioning issues with medication distribution, staff behavior, and meal quality, while also noting satisfactory housekeeping services.
• Some reviews highlighted a perceived lack of interest from the staff in resident well-being, with reports of staff prioritizing personal conversations over resident care.
• There were alarming claims of subpar care, borderline abuse, and neglect, including an incident involving a resident after a leg amputation.