Edgewood Point Assisted Living

Reviews for Edgewood Point Assisted Living and Memory Care present a mixed picture, with some expressing dissatisfaction with management and care practices, while others praise the community and staff.

Several reviews criticize the treatment of employees and residents, mentioning poor administration, lack of care for residents, and inappropriate behavior by staff members. Concerns about the professional conduct of specific staff members and the overall quality of resident care were highlighted.

On the other hand, many reviews commend the facility for its beautiful environment, friendly and caring staff, and the sense of family and community it fosters. Positive experiences with customer service, both in-person and over the phone, were noted, with specific appreciation for the helpfulness and professionalism of the staff.

Some reviews express disappointment due to miscommunications regarding Medicaid acceptance and specific care needs that could not be met, leading to frustration for potential residents and their families.

However, numerous employees and residents share positive experiences, mentioning a supportive work environment, strong team dynamics, and a caring approach to resident care. Long-term employees express pride in their work and the community they serve, highlighting the positive changes and consistent care quality over the years.

Overall, while there are areas of concern that need to be addressed, many find Edgewood Point to be a loving and supportive community for both residents and staff.