Edencrest At Siena Hills

Positive Feedback:

• Many reviewers love the community, citing excellent staff, cleanliness, and a friendly atmosphere.
• Residents enjoy a variety of activities, including exercise classes, baking, and games.
• The food generally receives good reviews, with some noting it could be better.
• Facilities are described as clean, well-maintained, and accommodating for residents with disabilities.
• Communication with staff is highlighted as a strong point, with many families feeling supported and well-informed.
• Some reviewers specifically recommend the community for its caring environment and the sense of home it provides.

Critical Feedback:

• Concerns about understaffing and the impact on care quality, particularly in the memory care unit.
• Some reviewers report issues with cleanliness in personal spaces and responsiveness to resident needs.
• There are instances of dissatisfaction with the food quality and variety.
• A few reviews mention concerns about resident safety and supervision in public places.
• Communication issues, such as full voicemail boxes and delayed responses, are noted by some.

Overall:

Edencrest at Siena Hills receives a mix of positive and critical reviews. Many families appreciate the community for its welcoming atmosphere, range of activities, and attentive staff. However, concerns about staffing levels, resident supervision, and certain operational aspects suggest areas for improvement. Prospective residents and their families are encouraged to visit and assess the community based on their specific needs and expectations.