Eden Home

Positive Reviews:

• Many reviewers highlight the friendliness and professionalism of the staff, cleanliness, and the overall good atmosphere of Eden Hill Communities.
• Residents enjoy a wide range of activities, good food with a variety of choices, and responsive staff.
• The location is convenient for families, and the community offers a variety of amenities including a heated pool, exercise room, chapel, library, and more.
• Special mention of the dining services, with some residents enjoying chef-prepared meals and a new vegan menu with plant-based options.
• Long-term employees and a responsive, caring attitude from staff are noted, indicating a positive working environment and attentive care for residents.

Negative Reviews:

• Some concerns about the facility being too large for residents with mobility issues to navigate easily.
• There are reports of poor administration, including unfulfilled promises, lack of communication with family members, and issues with resident care such as hygiene and missed meals.
• One review mentions a decline in meal quality due to the closure of one kitchen.

Overall Experience:

• Most reviews are positive, with residents and their families appreciating the community's amenities, activities, and the care provided by staff.
• There are some areas for improvement, particularly in administration and communication, as well as catering to residents with specific mobility or dietary needs.