Eden Chicago

Overall Impressions: The reviews for the facility are overwhelmingly positive, highlighting its welcoming and supportive environment, especially for individuals with special needs. The staff is noted for being respectful, friendly, and attentive to residents' questions and concerns.

Cleanliness and Maintenance: The facility is praised for its cleanliness and immediate attention to spills and maintenance issues. The floors are described as looking brand new, and the maintenance team is commended for prioritizing safety.

Staff and Management: The staff, including the activities director, trainers, and management team, receive high marks for their enthusiasm, professionalism, and dedication to residents' well-being. Specific members of the management and resident councils are mentioned for their effective communication and problem-solving skills.

Amenities and Activities: The facility offers a range of amenities, including a movie theater room, pool room, activities room, and exercise room. The dining experience is compared to eating in a restaurant, contributing to a homelike and inviting atmosphere.

Resident Satisfaction: Residents and their families express high levels of satisfaction, noting significant improvements under new management. The environment is described as peaceful and home-like, with special mention of the caring nature of the staff and the quality of the dining service.

Recommendations: Many reviewers recommend the facility for its warm and welcoming environment, supportive staff, and quality of care. It is particularly noted as a caring place for individuals transitioning into supportive living, with residents experiencing happiness and contentment.