Eddy Village Green

Positive Experiences:

• Residents receive excellent care, with staff ensuring they are dressed, clean, and content, even during holidays and special occasions.
• Memory care facilities are described as nice, clean, modern, and well-kept, with friendly, compassionate, and hardworking staff.
• Facilities offer homelike environments, freshly cooked meals, private rooms and bathrooms, on-site laundry, and beautiful gardens.
• Some visitors have had informative tours, expressing a strong desire for their loved ones to be admitted due to the appealing environment and care.

Negative Experiences:

• Some reports of administration prioritizing profit over care, with issues of overcharging and mismanagement of donations.
• Concerns about understaffing, leading to inadequate care, and issues with cleanliness and resident safety.
• Staff reported to be overworked, underpaid, and engaging in gossip rather than focusing on resident care.
• Complaints about the quality of food and the facility being short-staffed, with a decline in service quality noted since COVID.

Mixed Feedback:

• While some facilities are praised for their environment and staff, there are calls for improvements in resident engagement and amenities, such as larger screens for better visibility during group events.
• Parking issues noted due to berry trees causing messes on cars and sidewalks.