Ecumen Lakeview Commons

Many families have shared their experiences with the care provided at this senior living facility, highlighting a range of perspectives. Positive reviews frequently mention the high level of care, attention to individual needs, and the warm, homey environment. Families appreciate the dignity, humor, and joy with which their loved ones are treated, especially those in memory care. The staff is often described as caring, responsive, and attentive, going above and beyond to ensure residents feel at home. Activities, entertainment, and the quality of food receive high praise, contributing to a positive living experience for many residents.

However, some reviews express concerns about the facility's operations. Issues such as a lack of regular evaluations for residents, inconsistencies in provided services, and concerns about staff professionalism and turnover have been noted. There are also serious allegations of neglect and unresponsiveness to residents' needs, including instances of residents being left unattended and issues with medication management. These negative experiences highlight areas where improvement is needed to ensure the safety and well-being of all residents.

Overall, while many families have had positive experiences, indicating that their loved ones are happy, well-cared-for, and enjoying their time at the facility, there are also significant concerns that potential residents and their families should consider. The facility is encouraged to address these issues to ensure a consistently high standard of care for all residents.