Echo Manor Extended Care Center

The reviews for the senior living facility in Columbus present a mixed picture, with several reviewers praising the staff, rehab services, and therapy department for their professionalism, care, and effectiveness. Positive comments highlight the genuine and caring nature of the staff, the superb rehabilitation services, and the excellent wound care program. Some reviewers specifically recommend the facility for its outstanding care and therapy, mentioning it as a top facility in the region for therapy and rehabilitation.

However, there are numerous negative reviews that raise serious concerns about the quality of care, cleanliness, and management of the facility. These reviews describe experiences of neglect, unhygienic conditions, and poor management. Complaints include dirty environments, unresponsive staff, incorrect billing, and inadequate medical and personal care. Some reviewers report severe neglect leading to health deterioration and, in some cases, attribute the loss of their loved ones to the care received at the facility. Concerns about the facility being understaffed and poorly managed are also mentioned, with some suggesting that positive reviews may be artificially inflated by management.

Overall, while there are positive testimonials about specific aspects of care and individual staff members, the negative reviews highlight critical issues that potential clients and their families should consider. The contrasting experiences suggest a need for thorough evaluation and consideration before choosing this facility for care.