Eastern Shore Rehabilitation And Health Center

Negative Reviews:

• Family celebrations and visitations are sometimes restricted without clear reasons, even when COVID precautions are taken.
• Communication with families is poor, and staff can be perceived as rude.
• Allegations of neglect and improper medical care, including failure to perform CPR and medication overdoses.
• Issues with the facility's phone system make it difficult to contact residents.
• Slow response times to resident needs, with some reports of it taking at least an hour to resolve issues.
• Reports of forceful and inappropriate administration of medication.
• Several reviewers strongly advise against choosing this facility, citing neglect, poor care, and lack of communication.
• Specific incidents of residents being left unattended, leading to falls and injuries.

Positive Reviews:

• Some residents report satisfaction with the staff and rehabilitation services.
• Facility cleanliness and peaceful environment are noted, along with beautiful views for the residents.
• Several families have had positive experiences, noting compassionate care and effective communication.

Mixed Reviews:

• While some areas such as rehabilitation therapy receive praise, care on the floor and in long-term sections is criticized for being slow and unresponsive.
• Experiences seem to vary significantly, with some families and residents reporting excellent care and others advising strongly against the facility.