Eastbrooke Manor Assisted Living & Memory

Summary of Reviews for Assisted Living Facilities

• Some visitors found facilities like Westbrooke Manor Assisted Living & Memory Care to be oddly quiet with few residents visible in common areas, raising concerns about resident engagement and activity levels during their visits.
• Concerns were raised about understaffing and the impact on personal hygiene and resident care in some facilities. Reports included instances of residents not receiving regular baths and a lack of staff to assist with basic needs.
• Positive notes were made about facilities offering daily activities, including entertainment, although more consistent staffing was suggested to improve the overall experience.
• Issues with facility maintenance, such as heating problems and cleanliness, were highlighted, alongside concerns about the management and staff training.
• Some reviews praised the caring and warm staff, beautiful facilities, and the home-like atmosphere provided, making the difficult decision of placing a loved one into care easier for families.
• Critiques of poor management and inadequate care were common in some reviews, with families observing a lack of basic care, activities, and staff interaction with residents.
• Reports of cleanliness issues and lack of activities were concerning, with some facilities described as filthy and poorly managed.
• Despite some negative feedback, there were positive experiences shared about facilities like Eastbrooke, where staff were commended for their warmth, compassion, and the quality of care provided to residents.
• Some families experienced a lack of interaction between staff and residents, particularly for those with specific needs, raising concerns about engagement and personalized care.
• Brookview Assisted Living received positive feedback for its welcoming staff, personalized care, and efforts to create a comfortable living environment for residents.