📞 Call for pricing and availability: (800) 780-8101
East Bay Post-Acute
20259 Lake Chabot Road, Castro Valley, CA 94546
For Pricing & Availability
(800) 780-8101To Reach a Resident
(510) 351-3700Estimated Pricing
Price Comparison
East Bay Post-Acute Description
East Bay Post-Acute is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Castro Valley, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.9 out of 10 making it the 7th highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Castro Valley
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Castro Valley
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Castro Valley
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility present a mixed picture, highlighting both positive and negative experiences. Some reviewers express concerns about the facility being understaffed, leading to various issues including poor communication, inadequate care, and unacceptable food quality. There are complaints about the facility's cleanliness, with mentions of rooms smelling like urine and a lack of prompt cleaning services. Additionally, some reviewers describe the staff as unresponsive and the overall treatment as horrible, advising against placing loved ones in this facility.
On the other hand, there are numerous positive reviews praising the facility's staff for their professionalism, kindness, and attentive care. Several reviewers commend specific staff members for their exceptional service and the positive impact they've had on patients' recovery and well-being. The physical space and the quality of therapy services receive special mention, with patients expressing gratitude for the support and care they received during their rehabilitation. The facility is also described as clean, well-maintained, and providing a comfortable environment for residents.
Some reviews specifically highlight the facility's success in handling complex medical cases, including post-surgery recovery and rehabilitation. Patients and their families appreciate the dedicated and compassionate care provided, which contributed to significant health improvements. The staff's professionalism and the quality of nursing and rehab services are frequently cited reasons for recommending this facility.
However, there are also reports of negative experiences, including issues with cleanliness, food quality, and staff responsiveness. One reviewer describes the facility as a "toilet," criticizing the management and the quality of care provided. Another review mentions a patient leaving malnourished and having personal items stolen, leading to a tragic outcome.
In summary, while there are many accounts of positive experiences and commendations for the staff's care and professionalism, there are also significant concerns about staffing levels, cleanliness, and overall management of the facility. Prospective residents and their families may need to weigh these factors carefully when considering this facility for their care needs.
Reviews
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Health
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Activities
Community Amenities
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1972
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 91
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-22 | 2022-07-19 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-06-22 | 2022-07-19 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2022-06-22 | 2022-07-19 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-06-22 | 2022-07-19 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-06-22 | 2022-07-19 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-06-22 | 2022-07-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-06-22 | 2022-07-19 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-09-12 | 2019-10-09 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-09-12 | 2019-10-09 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-09-12 | 2019-10-09 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-09-12 | 2019-10-09 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-09-12 | 2019-10-09 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2019-09-12 | 2019-10-09 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-12 | 2019-10-09 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-09-12 | 2019-10-09 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-09-12 | 2019-10-09 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-09-12 | 2019-10-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-12 | 2019-10-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-09-12 | 2019-10-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-08-30 | 2018-09-18 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-08-30 | 2018-09-18 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-08-30 | 2018-09-18 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-08-30 | 2018-09-18 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-08-30 | 2018-09-18 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-08-30 | 2018-09-18 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-08-30 | 2018-09-18 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-08-30 | 2018-09-18 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-08-30 | 2018-09-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-08-30 | 2018-09-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-08-30 | 2018-09-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-08-30 | 2018-09-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-17 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-06-17 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-06-17 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-06-17 | 2022-07-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-06-17 | 2022-07-18 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2022-06-17 | 2022-07-18 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-06-17 | 2022-07-18 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-06-17 | 2022-07-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-10-15 | 2021-11-12 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-09-22 | 2021-10-15 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-09-16 | 2021-10-16 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-08-02 | 2019-09-02 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-08-02 | 2019-09-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-08-02 | 2019-09-02 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-08-02 | 2019-09-02 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-08-02 | 2019-09-02 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-08-02 | 2019-09-02 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-08-02 | 2019-09-02 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-08-02 | 2019-09-02 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-08-02 | 2019-09-02 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-02 | 2019-09-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-06-14 | 2018-07-14 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2018-06-14 | 2018-07-14 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-12-11 | $12,760 |
What is in the Neighborhood
- The closest city is Castro Valley which is 0.2 miles away and has a population of 61,388 (large town).
- The average income is $102,258, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 54
- Average Temperature: 65.4
- Day Breakdown: The area gets 62 days of rain and 302 days of sun
- Precipitation: 0.7 inches a year
- The average life expectancy in zip code is 80.85 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 170.0, Moderate Days 72.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Lucky
0.6 miles awaySafeway 0768
0.7 miles awayEuropean Deli
0.8 miles awayTrader Joe's
1.1 miles awaySafeway 0971
1.2 miles awayNone Found
Bus Stations
Eden Medical Center
0.1 miles awayLake Chabot Road & Castro Valley Boulevard
0.2 miles awayCastro Valley Boulevard & Lake Chabot Road
0.2 miles awayCastro Valley Boulevard & Park Way
0.2 miles awayCastro Valley Boulevard & Wisteria Street
0.2 miles awayBanks
Bank of America
0.4 miles awayCitibank
0.5 miles away1st United Credit Union
0.6 miles awayBank of the West
0.6 miles awayChase
0.7 miles awayHospitals
Eden Medical Center
0.0 miles awayFairmont Rehabilitation and Wellness
1.7 miles awayJohn George Psychiatric Hospital
1.9 miles awayKindred Hospital - San Francisco Bay Area
2.6 miles awaySan Leandro Hospital
3.1 miles awayPharmacies
CVS
0.9 miles awayRite Aid
1.1 miles awayCVS Pharmacy
1.5 miles awayWalgreens
2.9 miles awayWalmart Pharmacy
6.5 miles awayDentists
GreenHouse Dental
2.8 miles awayDentist
2.8 miles awayHighland Dental
3.5 miles awaySan Leandro Perio
4.0 miles awayEden Shores Dental Care
5.7 miles awayParks
Adobe Art Center Park
0.3 miles awayCastro Valley High Scool Garden
0.7 miles awayCastro Valley Community Park
0.7 miles awayCarlos Bee Park
0.9 miles awayAshland Park
1.1 miles awayPlaces of Worship
11th Avenue Buddha
10.9 miles awaySaint George Serbian Orthodox Church
11.9 miles awaySaint Marys Roman Catholic Church
12.7 miles awayGrace Cathedral
19.0 miles awayMisión San Francisco de AsÃs
19.1 miles awayShopping
Bayfair Center Mall
2.0 miles awaySouthland Mall
3.1 miles awayPelton Plaza
4.0 miles awayEastmont Town Center
6.9 miles awayStoneridge Shopping Center
8.7 miles awayCulture
Adobe Art Center
0.3 miles awayLittle Theater
7.9 miles awayGreek Theatre
7.9 miles awayAltarena Playhouse
9.0 miles awayNorton Factory Studios
9.5 miles awayRestaurants
Tofu House
0.2 miles awayKing Kong
0.3 miles awayPortales Taqueria
0.4 miles awayWend's Cafe
0.5 miles awayPosh Bagel
0.5 miles awayGet exact pricing & check availability
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