East Bay Assisted Living

Reviews of East Bay Assisted Living provide a mixed perspective on the facility, highlighting both its strengths and areas for improvement. One visitor noted the room setup and high cost as drawbacks, though they found the staff to be very friendly. Another detailed a positive experience, praising the staff's helpfulness and communication in assisting their mother with dementia to adjust, noting the variety of activities and the respectful treatment of residents.

Several reviews commend the facility for its culturally sensitive environment, offering Chinese-speaking staff, familiar foods, and activities, which has been particularly appreciated by Chinese-speaking elders. The attention to medical care, including specialized meal plans for conditions like diabetes and the presence of a visiting doctor, was also highlighted.

During the COVID-19 pandemic, the facility's dedication to resident safety and maintaining connections with families through technology was praised. One reviewer appreciated the personalized care their father received, including the provision of familiar Chinese foods and activities that resonate with his cultural background.

A heartfelt review shared the compassionate care provided in a resident's final months, emphasizing the professional and compassionate nature of the staff. Another review expressed gratitude for the long-term care of their mother, noting the excellent communication and patience of the staff.

However, not all feedback was positive. One review described the facility as a depressing place, criticizing the variety in the menu, the cleanliness, and the quality of care provided by some staff members. They also mentioned issues with the facility's environment and the management's ability to fulfill promises.

Overall, while many reviews highlight the caring and culturally sensitive environment of East Bay Assisted Living, there are concerns regarding aspects of the facility's environment and the consistency of care provided.