Easley Place- A Continuum Of Care Community

Positive Reviews:

• Many reviewers highlight the loving, caring, and involved staff at Easley Place, noting their commitment to making residents feel at home and engaged through various activities, including participation in local events like the Easley Christmas Parade.
• Residents and their families appreciate the clean facilities, comfortable rooms that can be personalized, and the quality of the food, even for picky eaters.
• The sense of community is frequently mentioned, with residents quickly making friends and looking out for each other, creating a family-like atmosphere.
• New management and staff are praised for bringing in new ideas and improvements, focusing on providing better care and enriching the lives of residents.
• Some reviewers specifically commend the staff for going above and beyond, such as helping with personal tasks and being responsive and helpful to families navigating the process of transitioning to assisted living.

Negative Reviews:

• There are complaints about a wing being closed down, allegedly due to no longer accepting Medicaid, with one reviewer describing the facility as having a smell of urine, unclean carpets, and an issue with bed bugs.
• Some reviewers express dissatisfaction with the staff's responsiveness and care, mentioning instances of neglect, such as residents running out of essential medication or finding misplaced medication in their rooms.
• Concerns are raised about the facility's cleanliness and maintenance, including complaints about stains on the carpet and pest issues.
• A reviewer mentions difficulty in obtaining a refund for unused days after moving their loved one out, describing the financial handling as confusing and frustrating.

Mixed Reviews:

• While some reviews criticize the facility for staff turnover and alleged neglect, others argue that such issues are not reflective of their experiences, praising the care and attention their loved ones receive.
• The facility's engagement with the community and efforts to improve under new management are noted, with some seeing positive changes and others feeling more needs to be done.