Eagles Nest Retirement Ranch V

Positive Reviews:

• Many reviewers describe the staff as caring, compassionate, and dedicated, often going above and beyond to ensure residents enjoy their time and receive the attention they need.
• Communication with families is highlighted as a strong point, with staff keeping relatives well-informed and supported through difficult times.
• The presence of a therapy dog named Cinnabun brought comfort to residents and their families, creating lasting memories.
• Activities such as musical concerts, birthday parties, and trick or treating are organized to keep residents engaged and happy.
• The facility is praised for its calm atmosphere, well-decorated rooms, and high standard of care, including fresh meals and personalized attention.
• Owners being nurses is seen as a significant advantage, allowing for immediate assessment and intervention when health issues arise.

Negative Review:

• One reviewer had a significantly negative experience, citing issues with the facility's temperature, inadequate food, and serious allegations of mistreatment and legal violations. They plan to file complaints with state and local authorities.

General Sentiment:

Overall, the majority of reviews for Eagles Nest Eldercare Homes are highly positive, with many families expressing gratitude for the compassionate care their loved ones received. However, there is a serious negative review that contrasts sharply with the others, highlighting the importance of personal experience and due diligence when considering care options.