Eagles Nest Eldercare Homes

Eagles Nest Eldercare Homes receives a mix of heartfelt praise and serious concern in its reviews. Many families express deep gratitude for the compassionate care their loved ones received in their final days. The staff is described as caring, communicative, and supportive, with special mention of their ability to make residents feel at home and engaged through various activities, including the presence of a therapy dog. The facility is praised for its calm atmosphere, well-decorated rooms, and the personal attention provided by the caregivers, some of whom are noted to be college graduates with a genuine passion for their work.

Several reviewers highlight the owners' backgrounds as nurses, appreciating the immediate medical attention and peace of mind this brings. Activities such as small musical concerts, birthday parties, and trick-or-treating are mentioned as examples of the home's family-oriented approach. The overall sentiment from these reviews is one of safety, happiness, and love, with families feeling reassured by the high standard of care and the sense of community.

However, there is a starkly contrasting review that raises serious allegations about the quality of care, including accusations of neglect, inadequate heating, insufficient food, and unprofessional behavior by the management. This reviewer warns others to stay away and mentions plans to file complaints with state and local authorities.

While the majority of the feedback is positive, highlighting the facility's dedication to its residents and their families, the presence of a highly negative review suggests potential concerns that prospective residents and their families might want to investigate further.