📞 Call for pricing and availability: (800) 780-8101
Eagle Cliff Manor
1415 Yellowstone River Rd, Billings, MT 59105
For Pricing & Availability
(800) 780-8101To Reach a Resident
(406) 245-9330Estimated Pricing
Price Comparison
Eagle Cliff Manor Description
Eagle Cliff Manor is a community that offers nursing care and rehabilitation and is located in the small town of Lockwood, Montana. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 3.1 out of 10 making it the 18th highest rated community in the city out of 18 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Billings
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviewers express strong dissatisfaction with the facility, citing issues such as neglect, abuse, and mistreatment of residents.
- Complaints about the staff being rude, unprofessional, and untrustworthy, with instances of yelling at residents and failing to deliver important paperwork.
- Concerns about the facility being understaffed, leading to overworked employees and a lack of adequate care for residents.
- Negative experiences from both former employees and contractors, including not being paid for work done and witnessing poor treatment of residents.
- Some reviewers mention specific problems such as a bedbug infestation and false accusations against family members by staff.
- A few positive comments about the location and room quality, but these are vastly outnumbered by negative reviews.
- Warnings from reviewers against placing loved ones in the facility, with some calling for its shutdown due to the level of neglect and abuse reported.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: April 1, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 129
Total current residents: 50
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $33062
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-09 | 2023-02-02 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-01-09 | 2023-02-02 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-01-09 | 2023-02-02 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-01-09 | 2023-02-02 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-01-09 | 2023-02-02 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-01-09 | 2023-02-02 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-01-09 | 2023-02-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-09 | 2023-02-02 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-01-09 | 2023-02-02 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-09 | 2023-02-02 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-01-09 | 2023-02-02 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-01-09 | 2023-02-02 | F | Services Deficiencies | Enure that solid fuel-burning fireplaces are not in patient sleeping areas. |
| 2023-01-09 | 2023-02-02 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-01-09 | 2023-02-02 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-01-09 | 2023-02-02 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-01-09 | 2023-02-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2023-01-09 | 2023-02-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2023-01-09 | 2023-02-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-01-09 | 2023-02-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-09 | 2023-02-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-01-24 | 2022-02-13 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-01-24 | 2022-02-13 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-01-24 | 2022-02-13 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-01-24 | 2022-02-13 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-01-24 | 2022-02-13 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-01-24 | 2022-02-13 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-01-24 | 2022-02-13 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-01-24 | 2022-02-13 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-01-24 | 2022-02-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-01-24 | 2022-02-13 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-01-24 | 2022-02-13 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-01-24 | 2022-02-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-01-24 | 2022-02-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-02-25 | 2020-04-03 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-02-25 | 2020-04-03 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2020-02-25 | 2020-04-03 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2020-02-25 | 2020-04-03 | F | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2020-02-25 | 2020-04-03 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-02-25 | 2020-04-03 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2020-02-25 | 2020-04-03 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-02-25 | 2020-04-03 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-02-25 | 2020-04-03 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-02-25 | 2020-04-03 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2020-02-25 | 2020-04-03 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-02-25 | 2020-04-03 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-25 | 2020-04-03 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-02-25 | 2020-04-03 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-02-25 | 2020-04-03 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-02-25 | 2020-04-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-25 | 2020-04-03 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-02-25 | 2020-04-03 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-02-25 | 2020-04-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2020-02-25 | 2020-04-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-08 | $60,489 |
| 2020-12-23 | $8,037 |
| 2022-01-20 | $6,500 |
| 2023-01-05 | $18,525 |
What is in the Neighborhood
- The closest city is Lockwood which is 1.7 miles away and has a population of 6,797 (very small town).
- The average income is $65,203, which is high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 24
- Average Temperature: 49.2
- Day Breakdown: The area gets 75 days of rain, 68 days of snow and 220 days of sun
- Precipitation: 0.9 inches a year
- The median age is 36.3 years old, high compared to other cities.
- 8.27% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 2.91% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 5% American Indian and Alaska Native, 1% Asian, 1% Black or African-American, 6% Hispanic or Latino, and 85% White.
- The crime rate is 9.46 per 100 people which is very high compared to other cities.
- Violent Crime: 2.13 incidents per 100 people
- Property Crime: 5.97 incidents per 100 people
- Drug-Related Crime: 0.74 incidents per 100 people
- The average life expectancy in zip code is 78.13 years old, which is average compared to other zip codes.
- Air Quality: Good Days 238.0, Moderate Days 4.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.1 miles awayAmaya Oriental Market
1.2 miles awayLockwood IGA
1.3 miles awayAlbertsons
1.3 miles awayMr. Thrifty Foods
2.7 miles awayNone Found
Bus Stations
Big Sky Apartments
3.0 miles awayParks and Rec Community & Senior Center
3.3 miles awayPrairie Tower
3.5 miles awayN27th Stop
3.7 miles awaySt. Vincent Stop
3.8 miles awayBanks
Wells Fargo
1.0 miles awayOpportunity Bank
1.0 miles awayAltana Federal Credit Union
1.1 miles awayValley Credit Union
1.1 miles awayStockman Bank
1.1 miles awayHospitals
Billings Clinic Heights
1.0 miles awayDr. Adam Ostby, DDS
1.0 miles awayGuzman Glenn, MD
1.0 miles awayBillings Clinic
3.6 miles awaySaint Vincent Healthcare
3.6 miles awayPharmacies
Walgreens
1.2 miles awayCVS Pharmacy
1.4 miles awayBillings Pharmacy One
3.8 miles awayOsco
5.4 miles awayMirx Pharmacy
7.7 miles awayDentists
Murdock Family Dentistry
1.1 miles awayBrewer Dental Center
1.2 miles awayLockwood Family Dental
1.9 miles awayShaub & Dorow
5.2 miles awayCody W. Haslam DDS
7.6 miles awayParks
Primrose Park
0.1 miles awayCherry Creek Community Park
0.5 miles awayWalden Grove Park
0.5 miles awayTwo Moon Park
0.7 miles awayHawthorne Park
0.7 miles awayNone Found
None Found
Culture
Nova Center for the Performing Arts
3.4 miles awayNOVA
3.4 miles awayDel Alma Gallery & Studio
3.5 miles awayHarry Koyama Fine Art
3.5 miles awayProdigal Gallery
3.6 miles awayRestaurants
Godfather's Pizza
1.0 miles awayGuadalajara Mexican Restaurant
1.1 miles awayPizza Hut
1.1 miles awayFork & Fuel
1.1 miles awayOkinawa Sushi & Asian Bistro
1.1 miles awayGet exact pricing & check availability
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