Dunlop House

The reviews for Dunlop House highlight a range of experiences, from highly positive to critical. Many reviewers praise the facility for its well-maintained grounds, excellent staff, and the variety of activities and dining options available for residents. The community is described as warm and inviting, with a family-like atmosphere where staff members treat residents with care and respect. Several reviews mention the positive impact Dunlop House has had on their loved ones, noting improvements in their quality of life and the peace of mind it has given their families.

Employees and volunteers speak highly of their experiences, with some considering the facility as a second family and expressing pride in the work they do. The facility is noted for its efforts in keeping seniors safe and engaged, especially post-COVID, and for its long history of providing assisted living and memory care services.

However, there are critical reviews that raise concerns about employment practices, including issues with agency nurses, employee treatment, and management communication. Some reviews also criticize the level of care in the dementia unit, mentioning a lack of activities and alleging poor management and record-keeping practices.

Overall, while many reviews reflect a positive and caring environment for residents, there are notable criticisms regarding employment and specific care units that potential residents and employees may want to consider.