Dungeness Courte Alzheimers Community

Review Summary:

• One individual experienced a lack of communication and rudeness from the general manager when applying for a position.
• Concerns were raised about staffing levels and the safety of residents, leading to injuries and inadequate care. Advocacy and vigilance were recommended for loved ones.
• Positive feedback highlighted caring staff and a welcoming environment at the facility.
• Some reviews noted a discrepancy between the facility's appearance and the level of care provided, mentioning issues with staffing, supervision, and management.
• Appreciation was expressed for the compassionate and dignified care provided to a family member, emphasizing the facility's cleanliness and warmth.
• Critiques included concerns about resident safety, health, dignity, and a lack of genuine customer involvement. Tips for advocacy and oversight were shared.
• Despite being considered a top memory care facility, some families observed neglectful patterns and advised frequent, unannounced visits to ensure proper care.
• Positive remarks were made about the facility's management, staffing, and the quality of food and activities available, though participation varied among residents.
• Respite care for a week was described as well-managed, clean, and adequately staffed, with a good understanding of medication management and structured activities.