Dulaney Valley Assisted Living

Positive Aspects:

• Personalized one-on-one care in a smaller community setting.
• High-quality, home-cooked meals with a diverse selection, highly praised by residents.
• Staff described as friendly, inviting, loving, kind, helpful, and caring.
• Facility cleanliness is emphasized, with a cozy, bright environment.
• Some residents appreciate the location, noting its nice, wooded surroundings with wildlife.
• Special mention of effective handling of specific health issues like insomnia.

Areas for Improvement:

• Communication with families and responsiveness of on-site medical staff could be improved.
• Limited activities for residents, leading to boredom, especially noted during COVID-19 lockdown.
• Concerns about staffing levels, with reports of insufficient aides for resident care.
• Financial policies and contract terms may need clearer communication, particularly regarding refunds.
• Some concerns about the physical layout, including confined spaces and stairs.
• Feedback on the handling of end-of-life care, suggesting a need for more proactive arrangements and support.

Mixed Feedback:

• While some reviews highlight the staff's dedication and the homey feel of the facility, others point out issues like frequent staff turnover and limited outdoor space.
• Opinions on the facility's size vary, with some appreciating the intimate setting, while others found it smaller than expected.