Drum Hill Senior Living Community

Residents and their families have shared a variety of experiences at Drum Hill Senior Living Community, highlighting both the positive aspects and areas of concern. Many reviews praise the dedicated staff, including the Executive Director, Lynn Lomax, for their caring and committed approach to ensuring residents feel comfortable, welcome, and safe. The activities director, Nicole, is commended for engaging residents with interactive sessions and various activities, contributing to a vibrant community life.

Housekeeping and maintenance staff are acknowledged for their professionalism and service with a smile, making residents' lives easier and more enjoyable. The availability of on-site services like hairdressing and manicuring is appreciated for adding convenience and enhancing residents' well-being.

However, some reviews express dissatisfaction with the management, particularly citing instances of perceived rudeness and unprofessionalism from the Executive Director, Lynn Lomax. These concerns contrast sharply with the otherwise positive feedback about the community and its staff.

Overall, many families express gratitude for the safe, clean, and caring environment Drum Hill provides, allowing their loved ones to live independently while enjoying a sense of community and support. The staff, particularly Priscilla, is noted for their helpfulness and compassion, even when Drum Hill may not be the right fit for every potential resident.

Despite the mixed reviews regarding management, the consensus among residents and their families is that Drum Hill Senior Living Community offers a welcoming and supportive environment for seniors, with a special mention of the staff's kindness and dedication to resident care.