📞 Call for pricing and availability: (800) 780-8101
Dove Healthcare-West
1405 Truax Blvd, Eau Claire, WI 54703
For Pricing & Availability
(800) 780-8101To Reach a Resident
(715) 552-1030Estimated Pricing
Price Comparison
Dove Healthcare-West Description
Dove Healthcare-West is a community that offers nursing care and is about 2.2 miles outside Eau Claire, Wisconsin. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7 out of 10 making it the 16th highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Eau Claire
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Experiences:
- Many reviewers praised Dove West for its competent, friendly, and professional staff, highlighting their compassion and excellent medical and therapeutic care.
- Several family members noted the positive impact of the staff's care on their loved ones' rehabilitation and recovery, mentioning successful surgeries and pleasant rehab experiences.
- The accommodations and support for family members during hospice care were highly appreciated, including comfortable guest suites and family room kitchens.
- Some reviews emphasized the hard work of the staff to meet the needs of residents and their families, even acknowledging the challenges faced by the healthcare industry in terms of staffing and funding.
Negative Experiences:
- However, there were significant concerns raised about neglect and irresponsibility in patient care, including ignored complaints of falls and chest pains that led to serious health issues.
- One review mentioned feeling neglected due to a lack of physical therapy and activity, which they felt contributed to their declining health.
- Another review criticized the nursing team for being rude and unresponsive to questions, expressing a strong dissatisfaction with the level of care provided.
Mixed Experiences:
- While some reviews acknowledged the challenges faced by the facility, including staffing issues and the need for building updates, they also recognized the staff's efforts to provide compassionate care under difficult circumstances.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 1, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 58
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-10 | 2023-03-31 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2023-01-10 | 2023-03-31 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-01-10 | 2023-04-01 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2023-01-10 | 2023-03-31 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-10 | 2023-03-31 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-10 | 2023-03-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2023-01-10 | 2023-03-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-10-21 | 2021-12-03 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-10-21 | 2021-12-03 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-10-21 | 2021-12-03 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-10-21 | 2021-12-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-21 | 2021-12-03 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2019-11-20 | 2019-12-20 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-11-20 | 2019-12-20 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-11-20 | 2019-12-20 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-20 | 2019-12-20 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-11-20 | 2019-12-20 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-11-20 | 2019-12-20 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2019-11-20 | 2019-12-20 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-20 | 2019-12-20 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-11-20 | 2019-12-20 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-11-20 | 2019-12-20 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-11-20 | 2019-12-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-24 | $6,500 |
| 2022-02-28 | $658 |
What is in the Neighborhood
- The closest city is Eau Claire which is 2.2 miles away and has a population of 67,778 (large town).
- The average income is $58,076, which is average compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 16
- Average Temperature: 45.2
- Day Breakdown: The area gets 129 days of rain, 68 days of snow and 167 days of sun
- Precipitation: 2.0 inches a year
- The median age is 32.0 years old, very low compared to other cities.
- 4.84% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 4.2% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 6% Asian, 1% Black or African-American, 2% Hispanic or Latino, and 89% White.
- The crime rate is 5.77 per 100 people which is high compared to other cities.
- Violent Crime: 1.07 incidents per 100 people
- Property Crime: 2.27 incidents per 100 people
- Drug-Related Crime: 1.41 incidents per 100 people
- The average life expectancy in zip code is 79.24 years old, which is high compared to other zip codes.
- Air Quality: Good Days 244.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Festival Foods
0.8 miles awayAmerasian Food Plus
1.4 miles awayLoriental Store
1.6 miles awayJust Local Food Cooperative
2.7 miles awayGrocery Outlet
3.6 miles awayNone Found
Bus Stations
Haymarket Landing
2.1 miles awayLake and Sixth NE
2.1 miles awaySeventh and Broadway NW
2.1 miles awayLake and Fourth NW
2.2 miles awaySeventh and Water NW
2.3 miles awayBanks
Royal Credit Union
1.6 miles awayU.S. Bank
2.1 miles awayAssociated Bank
2.2 miles awayWells Fargo
2.2 miles awayCharter Bank
2.9 miles awayHospitals
Mayo Clinic Health System-Luther Campus
1.4 miles awayEmergency Room
1.6 miles awayMayo Cancer Center
1.7 miles awayMarshfield Medical Center Eau Claire
2.6 miles awaySacred Heart Hospital
2.6 miles awayPharmacies
Walgreens
2.8 miles awayCVS Pharmacy
3.7 miles awayColfax Pharmacy
14.9 miles awayWalmart Pharmacy
20.4 miles awayDentists
Marshfield Clinic Chippewa Falls Dental Center
11.7 miles awayMarshfield Clinic Menomonie Dental Center
18.3 miles awayTrimble Dental
19.8 miles awayRed Cedar Dentistry
20.5 miles awayParks
County Farm Neighborhood Park
0.1 miles awayUnion
0.1 miles awayEau Claire
0.3 miles awayGypsy Park
0.8 miles awayNorthwest Community Park
0.8 miles awayNone Found
Shopping
West Town Mall
18.3 miles awayBroadway Square
20.2 miles awayShops off Broadway Mall
20.4 miles awayCulture
Eau Claire Children's Theatre
1.5 miles awayPablo Center at the Confluence
2.0 miles awayEau Claire Regional Arts Center
2.1 miles awayState Theater
2.1 miles awayChippewa Valley Theatre Guild
2.1 miles awayRestaurants
Pizza Ranch
0.5 miles awayCancun Grill
0.8 miles awayEgg Rolls Plus
1.6 miles awaySilly Serrano Mexican Restaurant
1.8 miles awayThai Orchid
1.9 miles awayGet exact pricing & check availability
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