Dominion Village At Chesapeake

Negative Experiences:

• Some reviewers reported a lack of respect and cooperation from staff members.
• Concerns were raised about the safety of exit doors and medication management errors.
• There were instances of residents being overly sedated and experiencing falls.
• One reviewer noted the facility's exterior and parking lot needed maintenance.
• Another major concern was a resident leaving the facility multiple times, leading to dangerous situations.

Positive Experiences:

• Many reviewers praised the clean facility, friendly staff, and the personal attention given to residents.
• The smaller size of the facility was highlighted as a positive aspect, contributing to a home-like feel and better care.
• Food quality received compliments, with special mention of the dining area setup and meal choices.
• Activities and involvement for residents were appreciated, helping in their adjustment and engagement.
• Some families found peace of mind with the care provided, noting improvements in their loved ones' conditions.

Mixed Experiences:

• While some reviewers found the staff and management to be helpful and caring, others had concerns about specific operational aspects like air conditioning and the hiring of unqualified staff for certain roles.
• The building's age and design were mentioned, with some seeing it as charming and others pointing out functional drawbacks.