Dominion Senior Living of Hixson

Positive Reviews:

• Residents and their families have expressed high satisfaction with the care and attention provided at Dominion, highlighting the staff and management's dedication.
• Special events like a sweetheart dance have been particularly appreciated for bringing joy and a sense of belonging to residents.
• Some employees find the work environment positive and in line with Christian values.
• Families in urgent need, such as those affected by natural disasters, have found solace and quick accommodation for their loved ones.
• The staff's love for their jobs and commitment to senior care is evident, making it a cherished place for both residents and their families.
• Communication between Dominion and families is praised, ensuring residents' needs are met and they feel safe and cared for.

Negative Review:

• Concerns have been raised about the treatment of employees, particularly CNAs, including being overworked, unfairly disciplined, and forced to work while sick. This has raised safety concerns regarding staffing levels, especially in the Memory Care unit.

Overall Experience:

• While there are significant praises for the care provided to residents and the dedication of the staff, concerns about employee treatment and staffing safety in critical areas like Memory Care suggest areas for improvement.
• Many families have found Dominion to be a loving and caring environment for their loved ones, with staff that goes above and beyond to ensure residents feel at home and valued.