Dolan Memory Care At Schuetz

Positive Reviews:

• Many reviewers praise Dolan Memory Care Homes for their exceptional, individual-focused care for residents with dementia, highlighting the safe, secure, and loving environment.
• Family members of residents appreciate the small, home-like settings and the personalized attention their loved ones receive, noting improvements in behavior and overall well-being.
• Staff are commended for treating residents with respect, dignity, and compassion, creating a family atmosphere that extends to the families of residents.
• The facilities are described as clean, engaging, and well-maintained, with activities and care that encourage resident engagement and provide a sense of community.
• Several reviews mention the low staff turnover, which contributes to a stable and familiar environment for residents.

Negative Reviews:

• One review strongly advises against placing loved ones in the care of Dolan Memory Care, citing a lack of communication about a resident's declining health and restricted visitation.
• Concerns about management's lack of care for staff, underpayment, and overwork are mentioned in one review.
• Another review, while positive about the residents and the care environment, advises against placing family members at Dolan for unspecified reasons.
• One reviewer criticizes the medical care provided by the staff doctor, alleging negligence in treating a resident's health issues, which they believe led to the resident's rapid decline and death.

Mixed Feedback:

While the majority of reviews are highly positive, praising the care, environment, and staff at Dolan Memory Care Homes, there are a few significant concerns raised about communication, staff treatment, and medical care. Prospective clients may want to consider these points carefully and discuss any concerns with the facility.