Dolan Memory Care At Frontier

Positive Reviews:

• Many reviewers praise Dolan Memory Care Homes for their exceptional, individual-focused care for residents with dementia, highlighting the safe, secure, and loving environment.
• Family members of residents appreciate the small, home-like settings and the personalized attention their loved ones receive, noting improvements in behavior and overall well-being.
• Staff are commended for treating residents with respect, dignity, and compassion, creating a family atmosphere that includes fun activities, outdoor access, and holiday celebrations.
• The low staff turnover and high staff-to-resident ratio are frequently mentioned as key factors in providing stable, quality care and peace of mind for families.
• Several reviews mention the positive impact of the care on residents, including the return of their personalities and the ability to engage in activities and form friendships.

Negative Reviews:

• One review strongly advises against placing loved ones at the facility, citing a lack of communication about a resident's declining health and restricted visitation during a critical time.
• Concerns about management's lack of care for staff, underpayment, and overwork are mentioned, suggesting potential issues with the working environment.
• Another review, while positive about the residents and the care environment, advises against placing family members at the facility for unspecified reasons.
• One reviewer criticizes the medical care provided by the staff doctor, alleging negligence in treating a resident's health issues, which they believe contributed to the resident's decline and eventual death.

Mixed Reviews:

Overall, the majority of reviews for Dolan Memory Care Homes are highly positive, with families expressing gratitude for the care and support provided to their loved ones. However, a few reviews raise serious concerns about aspects of care and management, suggesting that experiences can vary.