Discovery Village At Sugarloaf

Reviews of the senior living facility highlight a mix of experiences, with many families and residents expressing satisfaction with the community, staff, and amenities. Several reviews mention the beauty of the facility, the professionalism of the staff, and the variety of activities available, contributing to a vibrant and engaging environment for the residents.

Positive feedback includes:

• Residents enjoying the community's social atmosphere, including happy hours and making new friends.
• Appreciation for the seamless transition under new management, with improvements noted in various areas such as activities and maintenance.
• Gratitude for the staff's helpfulness and professionalism, with specific mentions of the activities director and the sales director for going above and beyond in their roles.
• Residents feeling safe and content, with one noting the freedom to customize their living space and yard.
• Family members expressing relief and happiness at seeing their loved ones adjust well to the community, making friends, and enjoying the amenities and activities offered.

However, there are also concerns and negative experiences shared:

• One review mentions a family member's health improving dramatically after leaving the facility, raising questions about the care during their stay.
• Another review from a former employee describes a negative working experience, highlighting staffing issues in the memory care section.

Overall, the majority of reviews are positive, with many families and residents finding the community a welcoming and enjoyable place to live. The staff is frequently praised for their dedication and kindness, contributing significantly to the positive experiences shared by residents and their families.