📞 Call for pricing and availability: (800) 780-8101

Dexter House Healthcare

120 Main Street, Malden, MA 02148

Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(781) 324-5600

Estimated Pricing


Price Comparison

  • Average City Price: $7,830
  • Average State Price: $8,980
  • Average National Price: $None


  • Dexter House Healthcare Description

    Dexter House Healthcare is a community that offers hospice, respite care, skilled nursing and rehabilitation and is located in Malden, Massachusetts. Residents who live at the facility are able to choose from a range of semi-private or share or companion room layouts.

    The community has an average rating of 5.1 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Malden


    Community Reviews

    5.1
    Dexter House Healthcare
    Based on My Caring Plan's proprietary scoring, including 43 reviews across the web

    Ranking

  • Ranking in City: 3 out of 3 communities in Malden
  • Ranking in State: 619 out of 664 communities in MA
  • Facility and Grounds B

    Care C

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers describe the facility as horrible, citing unclean conditions, including dirty bathrooms and a pervasive smell of urine.
    • Staff behavior is frequently criticized, with allegations of lying, rudeness, and a lack of care or responsiveness to patient needs.
    • There are serious concerns about patient safety, including multiple reports of falls, dehydration, and inadequate medical attention leading to hospitalization.
    • Communication issues are highlighted, with staff often unable to provide answers or updates to family members.
    • Facility conditions are described as old, outdated, and poorly maintained, with broken furniture and fixtures.
    • There are complaints about the quality of food and the lack of working Wi-Fi for residents.

    Positive Reviews:

    • A few reviewers note improvements in the facility, including changes in ownership and staffing, leading to better care.
    • Some family members and patients praise the staff for being caring, helpful, and professional, particularly during rehabilitation stays.
    • There are mentions of good food and a high level of care and compassion from the staff.
    • One reviewer specifically appreciates the coordination and communication regarding their father's care during the pandemic.

    Mixed Feedback:

    • While there are reports of positive changes and caring staff, these are overshadowed by numerous complaints about the facility's conditions, staff behavior, and patient care.
    • The facility is described as both old and outdated but also as having staff that provides a high level of care and compassion.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Hospice Care / End of Life

    Long-Term Care

    Respite Care

    Short-Term Rehabilitation

    24 Hour Care on Site


    Services

    Laundry Services

    Linen services (Daily Cleaning & Changing)


    Activities

    Activities/Entertainment Program


    Community Amenities

    Courtyard/Patio/Lawn/Garden

    Family Room/Lounge

    Hair salon / Barbershop

    On Unit Dayrooms

    On Unit Kitchens/Kitchenette


    Room Amenities

    Cable Television (In Room)

    WIFI and Internet Available


    Transportation

    Free Parking



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Aug. 7, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 130
    Total current residents: 91
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $11994


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-02-05 2020-03-13 D Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2020-02-05 2020-03-13 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-15 2022-10-07 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-09-15 2022-10-07 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-09-15 2022-10-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2022-09-15 2022-10-07 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-09-15 2022-10-07 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-09-15 2022-10-07 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2022-09-15 2022-10-07 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-09-15 2022-10-07 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-09-15 2022-10-07 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-09-15 2022-10-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-12-10 2019-12-31 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2019-12-10 2019-12-31 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-12-10 2019-12-31 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-02-22 2019-03-29 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-02-22 2019-03-29 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-02-22 2019-03-29 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2019-02-22 2019-03-29 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-02-22 2019-03-29 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-02-22 2019-03-29 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-02-22 2019-03-29 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-02-22 2019-03-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-07-07 $3,250
    2022-09-15 $11,994
    2022-09-15 $23,988

    What is in the Neighborhood

    General Area Overview
    • The closest city is Malden which is 0.4 miles away and has a population of 61,068 (large town).
    • The average income is $61,402, which is average compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 32
      • Average Temperature: 54.7
      • Day Breakdown: The area gets 130 days of rain, 28 days of snow and 205 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 2.53 per 100 people which is low compared to other cities.
      • Violent Crime: 0.64 incidents per 100 people
      • Property Crime: 1.68 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people
    • The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Super Stop & Shop
    0.4 miles away
    Super 88 香港超市
    0.4 miles away
    Rosebud Farms
    0.6 miles away
    Atlas Market
    0.7 miles away
    BJ's Wholesale Club
    0.9 miles away

    None Found

    Bus Stations

    Main St @ Cross St
    0.0 miles away
    Cross St @ Main St
    0.1 miles away
    Main St @ Wigglesworth St
    0.1 miles away
    Medford St @ Main St
    0.1 miles away
    Main St @ Wilson Ave
    0.1 miles away

    Banks

    Century Bank
    0.4 miles away
    Brookline Bank
    0.5 miles away
    Citizen's Bank
    0.5 miles away
    Eastern Bank
    0.6 miles away
    People's United Bank
    0.6 miles away

    Hospitals

    CHA Everett Hospital
    1.5 miles away
    Quigley Memorial Hospital
    2.2 miles away
    Lawrence Memorial Hospital
    2.3 miles away
    Melrose-Wakefield Hospital
    2.8 miles away
    Somerville Hospital
    2.9 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    CVS
    1.3 miles away
    CVS Pharmacy
    1.6 miles away
    Green Street Pharmacy
    3.0 miles away
    Rite Aid
    3.2 miles away

    Dentists

    Malden Dental Center
    0.5 miles away
    Shieh Dental Care
    0.6 miles away
    Azuza Dental
    0.9 miles away
    John R. Horne Jr. DMD
    1.2 miles away
    Wellington Circle Dental
    1.2 miles away

    Parks

    Bell Rock Memorial Park
    0.1 miles away
    MacArthur Park
    0.2 miles away
    Malden
    0.2 miles away
    Green St Field
    0.2 miles away
    Ken Mazonson Court
    0.2 miles away

    Places of Worship

    Grace Federated Church
    3.5 miles away
    Old North Church
    3.7 miles away
    St. Leonard's Church
    3.8 miles away
    Kings Chapel
    4.2 miles away
    United First Parish Church
    12.0 miles away

    Shopping

    Assembly Square Marketplace
    1.8 miles away
    Square One Mall
    3.4 miles away
    Cambridgeside
    3.5 miles away
    The Garage
    4.2 miles away
    Prudential Center
    4.9 miles away

    Culture

    Chevalier Theatre
    2.2 miles away
    Follow Your Art
    2.4 miles away
    Apollinaire Theatre
    2.5 miles away
    Charlestown Working Theater
    2.5 miles away
    Granoff Music Center
    2.8 miles away

    Restaurants

    Nana's Pizza
    0.3 miles away
    Anny's Place
    0.3 miles away
    Doo Wop Diner
    0.3 miles away
    Pasta Market Cafe
    0.3 miles away
    Sichuan Taste
    0.4 miles away

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    Google map of Dexter House Healthcare

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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