Desoto Palms

Positive Feedback:

• Desoto Palms is highly praised for its excellent staff, described as nonpareil, helpful, gentle, and caring.
• Therapists, particularly mentioned, are appreciated for their dedication and skill in improving residents' physical condition.
• The care received by residents is consistently described as excellent, with staff being kind, compassionate, professional, and friendly.
• Many reviews highlight the good quality of food and the variety of activities available, including field trips, church visits, and live entertainment.
• The facility itself is noted for being well-maintained, clean, and offering amenities that contribute to a resort-like living experience.
• Family members appreciate the peace of mind knowing their loved ones are cared for, mentioning specific instances where Desoto Palms went above and beyond to ensure safety and comfort.

Areas for Improvement:

• Some reviews express concern over the workload and compensation of the CNAs, suggesting they need more support and recognition for their hard work.
• Parking is mentioned as an issue by a visitor, describing it as too small and inconvenient for family members.
• A review mentions dissatisfaction with housekeeping services, including unmade beds and laundry issues.

Overall Sentiment:

Desoto Palms is generally well-regarded by residents and their families for its caring staff, quality of care, and the range of activities and amenities offered. While there are areas for improvement, particularly in support for staff and parking facilities, the positive aspects significantly outweigh the negatives, making it a recommended choice for those seeking assisted living options.