📞 Call for pricing and availability: (800) 780-8101
Desert Terrace Healthcare Center
2509 North 24Th Street, Phoenix, AZ 85008
For Pricing & Availability
(800) 780-8101To Reach a Resident
(602) 273-1347Estimated Pricing
Price Comparison
Desert Terrace Healthcare Center Description
Desert Terrace Healthcare Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 3.2 miles outside Phoenix, Arizona and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.1 out of 10 making it the 103rd highest rated community in the city out of 127 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Phoenix
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Phoenix
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Phoenix
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this facility are mixed, with some highlighting serious concerns and others praising the care and environment. Several reviews report neglect, mistreatment, and a lack of responsiveness from the staff, with instances of patients being ignored, left in pain, or not receiving their medication on time. One review mentions a patient being released in the middle of the night without any support, leading to a missing person situation. Complaints about cleanliness, including the presence of roaches and unpleasant odors, were also noted.
Conversely, other reviews commend the facility for its caring and professional staff, clean environment, and effective therapy department. Positive experiences mention attentive nursing and therapy staff, a welcoming atmosphere, and a high level of care that contributed to patients' recovery and well-being. The therapy department, in particular, received high praise for its skilled and dedicated team.
While some reviewers experienced significant issues with communication and care, leading to distress for both patients and their families, others found peace of mind and satisfaction in the treatment and environment provided. The contrasting experiences highlight the importance of thorough consideration and monitoring when choosing a healthcare facility.
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 1, 1972
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 108
Total current residents: 89
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $35096
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-09 | 2022-10-24 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-09-09 | 2022-10-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-09-09 | 2022-10-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-09-09 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-09 | 2022-10-24 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-09-09 | 2022-10-24 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-09-09 | 2022-10-24 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-09-09 | 2022-10-24 | E | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2022-09-09 | 2022-10-24 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-09-09 | 2022-10-24 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-09-09 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2021-10-14 | 2021-11-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-08 | 2021-05-15 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-04-08 | 2021-05-15 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-04-08 | 2021-05-15 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-04-08 | 2021-05-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-08 | 2021-05-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-08 | 2021-05-15 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-04-08 | 2021-05-15 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-04-08 | 2021-05-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-15 | 2020-10-05 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-04 | 2021-03-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-03-08 | 2019-04-14 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-03-08 | 2019-04-14 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2019-03-08 | 2019-04-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-03-08 | 2019-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-03-08 | 2019-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-03-08 | 2019-04-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-08 | 2019-04-14 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-04 | $15,596 |
| 2021-02-04 | $15,000 |
| 2021-04-08 | $19,500 |
What is in the Neighborhood
- The closest city is Phoenix which is 3.2 miles away and has a population of 1,563,025 (medium sized city).
- The average income is $41,138, which is very low compared to other zip codes.
- Weather
- High Temperature: 98
- Low Temperature: 59
- Average Temperature: 80.0
- Day Breakdown: The area gets 51 days of rain and 313 days of sun
- Precipitation: 0.4 inches a year
- The median age is 33.8 years old, low compared to other cities.
- 4.63% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 19.24% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 3% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fry's Food and Drug
0.8 miles awayEL Super
0.9 miles awaySprouts Farmers Market
1.5 miles awayWalmart Supercenter
1.6 miles awayWhole Foods Market
2.2 miles awayNone Found
Bus Stations
17462
0.1 miles away14496
0.1 miles away14497
0.2 miles away18037
0.3 miles away12906
0.3 miles awayBanks
Chase
0.5 miles awayBank of America
1.3 miles awayFirst Bank
2.3 miles awayComerica Bank
2.4 miles awayDesert Financial Credit Union
2.4 miles awayHospitals
Phoenix Children's Hospital
0.6 miles awayAbrazo Arizona Heart Hospital
0.7 miles awayMaricopa Medical Center
1.2 miles awayArizona State Hospital
1.4 miles awayValley Hospital
1.4 miles awayPharmacies
CVS Pharmacy
0.4 miles awayWalgreens
1.1 miles awayFairmont Pharmacy
3.6 miles awayDentists
Savon Dental
1.2 miles awayArizona Biltmore Dentistry
2.1 miles awayWestern Dental
2.2 miles awayArcadia Dental Arts
2.4 miles awayArcadia Modern Dentistry
2.7 miles awayParks
Urbandale Park
0.8 miles awayPerry Park
0.8 miles awayVirginia Park
1.1 miles awayEdison Park
1.3 miles awayCoronado Park
1.5 miles awayPlaces of Worship
Roosevelt community church
2.8 miles awayFirst Methodist Episcopal Church of Glendale
10.0 miles awayThe Church of Jesus Christ of Latter-day Saints
10.8 miles awayShopping
Desert palm
1.8 miles awayMy Florist Plaza
3.1 miles awayChristown Spectrum Mall
4.9 miles awayScottsdale Fashion Square Mall
5.9 miles awayArizona Mills
7.2 miles awayCulture
Armstrong Prior Gallery
1.0 miles awayEastlake Amphitheatre
2.3 miles awayLisa Sette Gallery
2.4 miles awayPhoenix Center for the Arts
2.5 miles awayTeatro Bravo
2.5 miles awayRestaurants
Jerry's
0.4 miles awayLong Wongs Wings
0.6 miles awayRosita's Place
0.7 miles awayEl Ranchero
0.9 miles awayCasita Del Mar
1.0 miles awayGet exact pricing & check availability
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