Desert Springs Senior Living

Positive Reviews:

• Staff at Desert Springs Senior Living are praised for going out of their way to make residents feel at home, with specific mentions of their welcoming nature and professionalism.
• Many reviewers highlight the variety of activities available, including exercise, yoga, painting, weekly singers, bible study, and games like bingo and blackjack, contributing to a vibrant community life.
• The facility is described as clean, well-maintained, and offering great food, with some reviewers specifically commending the dining service and care staff for their friendliness and helpfulness.
• Several reviews mention the sense of community and peace within the facility, noting that it feels like home and praising the staff for their attentiveness and caring nature.
• Some residents appreciate the pet-friendly policy, adding to the sense of home and community.

Negative Reviews:

• Concerns are raised about cleanliness and maintenance, with complaints about smells, outdated facilities, and the need for renovation.
• Some reviewers express dissatisfaction with the level of staff responsiveness and care, mentioning long wait times for assistance and unaddressed resident needs.
• There are complaints about the quality of food, with some describing it as served cold or of poor quality, and issues with the dining service staff's attitude.
• A few reviews criticize the management, mentioning issues such as rent increases without corresponding improvements, and a perceived lack of concern for resident well-being.
• One review describes the facility as feeling more like a nursing home than a senior living community, with concerns about the attentiveness and availability of staff to address resident and visitor needs.

Mixed Feedback:

While many reviews praise the staff and community at Desert Springs Senior Living, there are significant concerns about aspects of facility maintenance, staff responsiveness, and management practices. Prospective residents and their families may want to consider these factors and possibly visit the facility to form their own impressions.