📞 Call for pricing and availability: (800) 780-8101
Desert Springs Healthcare & Wellness Centre
82-262 Valencia Avenue, Indio, CA 92201
For Pricing & Availability
(800) 780-8101To Reach a Resident
(760) 347-6000Estimated Pricing
Price Comparison
Desert Springs Healthcare & Wellness Centre Description
Desert Springs Healthcare & Wellness Centre is a community that offers nursing care, skilled nursing and rehabilitation and is located in Indio, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.5 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Indio
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Indio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews describe the facility as horrible, citing neglect, poor customer service, dirty conditions, and unprofessional staff.
- Patients reportedly left without food, medication, and proper care. Complaints include not responding to call lights, missing medications, and lack of personal hygiene care.
- Facility conditions described as horrendous with broken toilets, beds, and shared bathrooms. Lack of privacy and security also mentioned.
- Staff accused of being mean, screaming at patients, and being distracted by personal phones.
- Some reviews express frustration over disorganization, overworked staff, and a focus on profit over care.
Positive Reviews:
- A few reviews praise the friendly and caring staff, mentioning specific names and expressing gratitude for the care received.
- One review highlights a significant recovery story, crediting the facility for their loved one's improvement and emphasizing the importance of family involvement.
- Positive remarks about the cleanliness of the facility and the comfort provided to patients and families.
- Some reviewers recommend the facility based on their personal or their loved one's experience, mentioning good care and a welcoming atmosphere.
Mixed Reviews:
- While some staff members are praised for their helpfulness and kindness, others are criticized for lack of assistance and understanding.
- Concerns about the quality of food and the lack of activities, despite a pleasant experience with physical therapists.
- Issues with facility amenities such as Wi-Fi access were mentioned alongside compliments for the nursing staff.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 68
Total current residents: 70
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-22 | 2023-01-10 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-12-22 | 2023-01-10 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-12-22 | 2023-01-10 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-12-22 | 2023-01-10 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-12-22 | 2023-01-10 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-22 | 2023-01-10 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-12-22 | 2023-01-10 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-12-22 | 2023-01-10 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-12-22 | 2023-01-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-01-15 | 2020-03-04 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-01-15 | 2020-03-04 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2020-01-15 | 2020-03-04 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2020-01-15 | 2020-03-04 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-01-15 | 2020-03-04 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-01-15 | 2020-03-04 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-01-15 | 2020-03-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-04-04 | 2019-04-18 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2019-04-04 | 2019-04-18 | D | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2019-04-04 | 2019-04-18 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-04-04 | 2019-04-18 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-04-04 | 2019-04-18 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-04-04 | 2019-04-18 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-04-04 | 2019-04-18 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-04-04 | 2019-04-18 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-04-04 | 2019-04-18 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-08 | $655 |
What is in the Neighborhood
- The closest city is Indio which is 0.8 miles away and has a population of 87,533 (large town).
- The average income is $46,228, which is very low compared to other zip codes.
- Weather
- High Temperature: 94
- Low Temperature: 58
- Average Temperature: 76.1
- Day Breakdown: The area gets 44 days of rain and 320 days of sun
- Precipitation: 0.4 inches a year
- The median age is 35.9 years old, average compared to other cities.
- 4.17% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 25.75% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 2% Black or African-American, 51% Hispanic or Latino, and 42% White.
- The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
- Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0
Click the button above to explore the neighborhood
Supermarkets
Cardenas
0.5 miles awayFood 4 Less
0.6 miles awayWalmart Supercenter
1.1 miles awayWinCo Foods
1.4 miles awayWalmart Neighborhood Market
2.0 miles awayNone Found
Bus Stations
Hwy 111 @ Flower SunLine Transfer Center
1.3 miles awaySunline Indio Facility(Hwy 111@ Golf Center Pkwy)
1.3 miles awayIndio - JFK Medical Center
1.4 miles awayCal State University San Bernardino Palm Desert Campus (CSUSB-PDC)
8.0 miles awayRancho Mirage - Eisenhower Medical Center
10.5 miles awayBanks
Union Bank
0.7 miles awayBank of America
0.8 miles awayU.S. Bank
1.4 miles awayChase
1.4 miles awayWells Fargo
3.4 miles awayHospitals
John F. Kennedy Memorial Hospital
1.2 miles awayRiverside County Psychiatric Health Facility
1.7 miles awayEisenhower Medical Center
10.3 miles awayDesert Regional Medical Center
19.5 miles awayPharmacies
CVS Pharmacy
0.6 miles awayTarget Pharmacy
1.2 miles awayWalgreens
1.8 miles awayWalmart Pharmacy
2.1 miles awayCVS/pharmacy
3.2 miles awayDentists
Sunshine Dental Group
3.6 miles awaySooho Joe DDS Inc.
4.6 miles awayIndian Wells Dental
7.3 miles awayMecca Dental Clinic
14.0 miles awayParks
Miles Avenue Park
0.2 miles awayDominguez Park
0.2 miles awayYucca Park
0.5 miles awayDoug York Plaza
0.7 miles awayIndio Community Park
0.9 miles awayNone Found
Shopping
Indio Grand Marketplace
0.7 miles awayWestfield Palm Desert
9.4 miles awayMonterey Shore Shopping Center
10.7 miles awayOasis Plaza
15.8 miles awayGene Autry Plaza
15.9 miles awayCulture
Indio Performing Arts Center
0.8 miles awayRock Yard
2.1 miles awayCraft Room
2.2 miles awayPerforming Arts Center
7.4 miles awayTheatre
9.0 miles awayRestaurants
Denny's
0.7 miles awayRincon Norteño Cafe
0.8 miles awaypollo loco
0.9 miles awayApplebee's
0.9 miles awayallende restaurant
1.1 miles awayGet exact pricing & check availability
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