Desert Springs Gracious Retirement Living

Desert Springs Gracious Retirement Living receives a mix of reviews highlighting various aspects of the community. The Activity Department, led by the Activity Coordinator, is praised for its vibrant and engaging environment, focusing on residents' health and well-being through a wide range of activities including exercise, art, memory enhancement classes, and excursions.

Visitors and residents alike commend the beautiful community, amazing views, and the safety protocols in place. The management team, particularly mentioned for their caring and professional approach, receives accolades for making residents feel comfortable and well-cared for. The Resident Travel Program is highlighted as a unique and appreciated feature, allowing residents to visit over 50 communities across the United States and Canada for free.

However, there are some negative reviews concerning the management and overall experience. One review criticizes the management's response to a resident's passing, describing it as insensitive. Another expresses dissatisfaction with the food quality, housekeeping, and management turnover, suggesting poor business practices and a disregard for COVID-19 protocols.

On a positive note, many reviews rave about the sense of community, the variety of activities, and the quality of the facilities. The community is described as clean, friendly, and welcoming, with management going out of their way to ensure residents' comfort. The food is generally well-received, with some room for improvement noted. The apartments, particularly those with patios and yards, are appreciated for their size and layout.

Overall, Desert Springs is recommended by many for its beautiful setting, active and caring community, and the wide range of amenities and activities available. While there are some criticisms, the majority of reviews reflect a positive experience for residents and their families.