Desert Hills Memory Care

Positive Reviews:

• Facility praised for handling residents with aggressive behavior due to dementia, providing a caring and loving environment.
• Highly recommended for loved ones suffering from dementia and Alzheimer's, noted for its modern, clean facility, excellent food, and engaging activities.
• Removes stress for family members, ensuring loved ones are well cared for without fear of late-night incidents.
• Staff commended for their care and compassion towards residents and their families, making difficult transitions smoother.
• Recognized for specializing in different behaviors displayed by residents with dementia and having a highly trained staff.
• Appreciated for offering educational and social opportunities for families, keeping residents safe, clean, and active.
• Management proactive in responding to questions/concerns, maintaining open communication with families.

Negative Reviews:

• Some negative experiences reported during the hiring process, with unusual interview questions and concerns about professionalism.
• A report of a bad experience for a resident during a 30-day stay.
• Concerns about workload, staff treatment, and pay for employees, including issues with back injuries and lack of support.

Mixed Reviews:

• Facility has a strong community partnership and offers support groups and educational meetings for families, even for non-residents.
• Some dissatisfaction expressed regarding the interview and hiring process, contrasting sharply with the high praise for resident care and family support.