Desert Flower

Reviews for the assisted living facility show a mix of experiences, ranging from highly positive to deeply concerned. Some reviewers express dissatisfaction with the management and quality of care, particularly after a change in ownership. Concerns include high employee turnover, poor food quality, lack of cleanliness, and unresponsive night-time care. Additionally, there are complaints about the facility not delivering on promised services and charging for services not rendered.

On the other hand, many reviews praise the facility for its sense of community, engaging activities, cleanliness, and the caring nature of the staff. Positive comments highlight the excellent food, the welcoming environment, and the dedication of the staff to ensure residents' happiness and well-being. The facility's efforts to create a homey atmosphere and provide quality care are appreciated by residents and their families.

Some reviews offer advice for those considering assisted living options, suggesting thorough research, careful inspection of facilities, and consideration of smaller home environments for a more personalized care experience. The importance of understanding contract details, staff-to-resident ratios, and the facility's ownership and management practices is also emphasized.

Overall, the reviews suggest a facility with areas of excellence, particularly in community engagement and staff dedication, but also with significant room for improvement in management practices and quality of care. Prospective residents and their families are advised to carefully evaluate their options and consider the varied experiences of current and past residents.