Delmar Gardens Of Meramec Valley

Visitors and staff alike have shared a range of experiences at Delmar Gardens Meramec Valley, highlighting both the facility's strengths and areas for improvement. Many reviews praise the friendly and helpful staff, the clean and neat environment, and the compassionate care provided to residents. The Christmas decorations and the overall atmosphere are described as lovely, contributing to a welcoming environment.

Specific staff members, such as Sam the CMT, and the physical therapy team, receive special mentions for their professionalism and caring nature. The facility's security measures, especially regarding COVID-19, are also commended. Additionally, the involvement in community activities, like cat visits for residents, is appreciated for enhancing the quality of life at the facility.

However, some reviews express concerns about the facility's responsiveness and care quality. Issues such as long wait times for check-in and out, unreturned calls from medical staff, and problems with laundry services are mentioned. There are also serious allegations regarding neglect, physical harm, and mismanagement, suggesting a need for improvement in certain areas.

Despite these concerns, many employees describe Delmar Gardens Meramec Valley as a great place to work, with a family-like atmosphere among staff and residents. The administration is praised for its hands-on approach and support for both staff and residents. The facility is described as clean, bright, and friendly, with excellent care provided to residents.

Overall, while there are areas for improvement, many reviews highlight the positive aspects of Delmar Gardens Meramec Valley, including the caring staff, clean facilities, and the sense of community among residents and staff.