Delmar Gardens Of Chesterfield

The reviews for this senior living facility are mixed, with some highlighting excellent care and others pointing out serious concerns. Positive comments often mention the great therapy team, caring staff, and good food. Many families have had loved ones successfully rehabilitated here, praising the facility for its supportive environment and effective therapy services. Some reviews specifically commend the facility for becoming like a second family, providing exceptional care and attention to residents.

However, there are several negative reviews that raise concerns about neglect, unprofessional management, and unsanitary conditions, including reports of roaches. Some reviewers have experienced issues with the administration, claiming that their loved ones were refused readmission due to frequent hospital visits, which they felt indicated a prioritization of the facility's image over patient care. Others have reported neglect, inadequate responses to patient needs, and a lack of proper accommodations for disabilities. There are also complaints about billing issues and staff not providing the necessary care, especially for residents with specific needs such as those who are blind.

While some families have had positive experiences, suggesting that the facility can offer good care and rehabilitation services, the negative reviews highlight significant areas of concern that potential residents and their families should consider. Issues with cleanliness, staff responsiveness, and overall management are recurring themes among the dissatisfied reviewers.