Del Monte Assisted Living & Memory Care

Positive Reviews:

• Del Monte Assisted Living is highly praised for its exceptional care and attention to residents, with staff described as compassionate, knowledgeable, and always willing to go the extra mile.
• The facility is well-maintained, clean, and provides a home-like atmosphere.
• Several reviewers have noted significant improvements in their loved ones since moving to Del Monte, highlighting the facility's dedication to seniors' well-being.
• Specific staff members have been mentioned for their helpfulness and going above and beyond in providing care and support to families, especially during transitional periods such as moving into memory care.
• The facility's approach to care is personalized, with frequent communication and involvement of families in the care process, ensuring each resident is treated with respect and valued.
• Facilities are described as great overall, with cleanliness, organization, and friendliness being notable highlights.

Negative Reviews:

• Some reviewers express disappointment with recent changes at the facility, including frequent staff changes and perceived understaffing.
• Concerns have been raised about the level of training and capability of the nursing staff to care for residents who are unable to care for themselves, with one review strongly advising against sending loved ones to the facility.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the staff and the care provided, there are critical voices concerning staff turnover and the quality of care in specific instances.