Deephaven Woods

Positive Reviews:

• Many reviewers highlight the welcoming and attentive staff, from the wait staff and cleaning crew to the medical staff, making it a marvelous experience for residents.
• Residents and their families appreciate the clean facilities, friendly community, and the variety of fun activities available, including intergenerational programs and outings.
• Deephaven Woods is praised for its beautiful surroundings, high-quality care, and the supportive and welcoming nature of both staff and residents, making transitions easy for families.
• Special mentions include the joy of living in a small community where everyone feels like family, the security felt by residents, and the high level of care provided in both Assisted Living and Memory Care units.
• Some reviews specifically commend the staff for being incredibly friendly, supportive, and helpful, making Deephaven Woods a hidden gem for independent living.

Negative Reviews:

• One review criticizes the facility for not taking COVID-19 precautions seriously, reporting poor hygiene practices and neglect in resident care.
• Another review expresses dissatisfaction with the lack of mentally stimulating activities for Memory Care residents, noting that staff often seem disengaged and not proactive in building relationships with residents or their families.

Overall:

Deephaven Woods receives predominantly positive feedback for its caring and professional staff, clean and beautiful facilities, and the variety of activities and care levels provided. While there are a couple of negative reviews concerning COVID-19 precautions and engagement in the Memory Care unit, the majority of reviews recommend Deephaven Woods for its welcoming community and high-quality care.