📞 Call for pricing and availability: (800) 780-8101
Day Brook Village Senior Living
298 Jarvis Avenue, Holyoke, MA 01040
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 538-7551Estimated Pricing
Price Comparison
Day Brook Village Senior Living Description
Day Brook Village Senior Living is a community that offers independent living, assisted living, nursing care, respite care and rehabilitation and is located in the town of Holyoke, Massachusetts. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 5.9 out of 10 making it the 8th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Holyoke
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Holyoke
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Holyoke
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Concerns about the handling of COVID-19 protocols and compensation for affected employees.
- Reports of poor nursing care, including a case leading to a resident's death due to untreated conditions.
- Issues with missing personal belongings and inadequate staffing, leading to neglect.
- Instances of neglect, including lack of basic care and hygiene, reported by a visitor with professional experience in care.
- Claims of zero competence in the rehab/nursing area, with intentions to sue for malpractice.
- Mixed review highlighting understaffing issues and lack of detailed communication regarding a resident's death from COVID-19, despite some staff being caring and qualified.
- Comparisons of the facility to a prison due to rudeness of staff and lack of activities for residents.
- Complaints about cleanliness, with the facility described as dirty and smelling of urine.
- Concerns over inadequate patient care and unqualified doctors.
Positive Reviews:
- Positive experiences noted with good aids, recommending the site.
- Praise for the caring and competent nature of everyone from administration to CNAs and maintenance, especially in the Assisted Living section.
Summary:
The majority of reviews for this facility are negative, citing serious concerns about neglect, inadequate staffing, poor hygiene, and lack of proper medical care. There are, however, a few positive remarks about certain staff members and areas of the facility, suggesting some variability in the quality of care and service provided.
Reviews
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Day Brook Village Senior Living Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 28, 1981
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 92
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $124599
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-08 | 2022-09-22 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-08-08 | 2022-09-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-08-08 | 2022-09-22 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-08 | 2022-09-22 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-08-08 | 2022-09-22 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-08-08 | 2022-09-22 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-08-08 | 2022-09-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-23 | 2022-12-19 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2022-08-04 | 2022-09-08 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-08-04 | 2022-09-08 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-08-04 | 2022-09-08 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-08-04 | 2022-09-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-08-04 | 2022-09-08 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-08-04 | 2022-09-08 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-08-04 | 2022-09-08 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-04 | 2022-09-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-04 | 2022-09-08 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-08-04 | 2022-09-08 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2022-05-10 | 2022-06-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-23 | 2019-08-23 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-07-23 | 2019-08-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-07-23 | 2019-08-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-07-23 | 2019-08-23 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-07-23 | 2019-08-23 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-07-23 | 2019-08-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-07-23 | 2019-08-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-23 | 2019-08-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-07-23 | 2019-08-23 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-07-23 | 2019-08-23 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-07-23 | 2019-08-23 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-07-23 | 2019-08-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-07-23 | 2019-08-23 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2019-07-23 | 2019-08-23 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-07-23 | 2019-08-23 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-02-03 | 2021-02-17 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-11-24 | 2020-12-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-07 | 2021-08-06 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-06-16 | 2021-07-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-06-16 | 2021-07-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-06-16 | 2021-07-28 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-06-20 | 2018-07-27 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-06-20 | 2018-07-27 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-06-20 | 2018-07-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-06-20 | 2018-07-27 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-06-20 | 2018-07-27 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-03 | $6,503 |
| 2019-04-16 | $64,838 |
| 2020-11-24 | $5,262 |
| 2020-11-24 | $5,000 |
| 2021-06-16 | $60,996 |
| 2021-06-16 | $93,840 |
| 2021-11-29 | $650 |
| 2022-05-10 | $47,941 |
| 2022-05-10 | $73,755 |
| 2022-08-04 | $9,750 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-08-04 | 14 |
What is in the Neighborhood
- The closest city is Holyoke which is 1.5 miles away and has a population of 40,684 (mid sized town).
- The average income is $48,161, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 52.7
- Day Breakdown: The area gets 142 days of rain, 39 days of snow and 183 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 10.42 per 100 people which is very high compared to other cities.
- Violent Crime: 3.13 incidents per 100 people
- Property Crime: 5.55 incidents per 100 people
- Drug-Related Crime: 0.75 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
1.4 miles awaySuper Stop & Shop
1.8 miles awayBig Y
3.8 miles awayBJ's Wholesale Club
4.0 miles awayWalmart Supercenter
4.4 miles awayNone Found
Bus Stations
JARVIS / UNNAMED STREET
0.2 miles awayCHERRY / DALE
0.4 miles awayCHERRY / MAPLE CREST
0.4 miles awayCherry and Leary
0.5 miles awayCherry and Homestead
0.6 miles awayBanks
United Bank
0.9 miles awayPeoplesBank (Holyoke)
1.0 miles awayBankESB
1.4 miles awayTD Bank
3.6 miles awayBank of America
3.7 miles awayHospitals
Holyoke Medical Center
0.9 miles awayProvidence Behavioral Health Hospital
2.9 miles awayEmergency Off-Hour Gate
5.1 miles awayBaystate Medical Center
6.2 miles awayShriners Hospitals for Children - Springfield
6.6 miles awayPharmacies
Walgreens
0.8 miles awayCVS/pharmacy
1.7 miles awayCVS Pharmacy
2.4 miles awayCVS
7.1 miles awaySerio's Pharmacy
7.7 miles awayDentists
Oakdale Dental Associates, PC
0.9 miles awayHampshire Family Dental
7.6 miles awayNorthampton Implant and Family Dentistry
7.9 miles awayRagali and Walder Orthodontics
8.7 miles awayAspen Dental
8.8 miles awayParks
East Mountain Wildlife Management Area
0.1 miles awayCommunity Field
0.1 miles awayWater Tower
0.2 miles awayAshley Watershed
0.4 miles awayWyatt Harper Park
0.4 miles awayPlaces of Worship
First Church of Christ, Congregational
8.0 miles awayShopping
Holyoke Shopping Center
1.6 miles awayThornes Marketplace
7.6 miles awayTower Square Mall
7.8 miles awayEastfield Mall
9.2 miles awayMountain Farms Mall
10.9 miles awayCulture
CitySpace
4.5 miles awayChapin Auditorium
4.7 miles awayRooke Theatre
4.7 miles awayGettell Amphitheater
4.9 miles awayHooker Auditorium
4.9 miles awayRestaurants
Nick's Nest
0.7 miles awayGolden Chopsticks
0.7 miles awayFriendly's
0.7 miles awayMrs. Mitchell's Kitchen
1.6 miles awayDino's Pizza
1.6 miles awayGet exact pricing & check availability
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