Daughters Of Israel Pleasant Valley Home

Positive Reviews:

• Medical staff and nurses received high praise for their awesome service.
• Some residents, including a grandmother and a mother-in-law in the long-term memory wing, have had positive experiences, enjoying the cheerful, kind staff and feeling well cared for.
• Visitors noted clean environments, pleasant nurses, wheelchair accessibility, and free parking.
• Some reviewers highlighted the facility as being warm and inviting.

Negative Reviews:

• Several reviews criticized the treatment of staff and residents, describing it as unethical and leading to high staff turnover.
• Concerns were raised about inadequate staffing, particularly aides, leading to long waits for assistance with basic needs like bathroom visits.
• Some family members reported serious neglect, including patients being left in soiled garments, unclean facilities, and lack of proper medical assessment and care.
• There were complaints about the facility being under-staffed, with disrespectful workers, and a lack of cleanliness and proper patient care.
• One reviewer, identifying as a physician, rated the facility as zero, citing poor infection control practices and inadequate patient assessment.
• Reports of bed sores, infections, and unprofessional behavior by the staff were mentioned, with strong advice against admitting family members to the facility.

Mixed Reviews:

• While some reviewers had positive personal or family experiences, others faced significant challenges, including poor staff behavior, lack of care, and facility management issues.