Cypress Place

Reviews of Cypress Place highlight a range of experiences, with many praising the facility for its caring staff, home-like atmosphere, and the quality of care provided to residents. Key staff members such as Johnna, Holly, and Dr. Boyer are frequently mentioned for their professionalism, compassion, and dedication to understanding and meeting the needs of residents and their families.

One review shares a particularly positive experience, noting significant improvements in a resident's health and well-being after moving to Cypress Place from another facility. This resident's experience underscores the facility's ability to provide personalized, attentive care, leading to improvements in eating, socializing, and overall happiness.

However, not all feedback is positive. One review criticizes the quality of the CNAs, suggesting a lack of care and attention. Despite this, other reviews from staff members express a deep sense of community and commitment to providing quality care, describing Cypress Place as a family.

Many reviews commend the facility for its well-run nature, encompassing management, activities, meals, and cleanliness. The staff, from nurses to med techs, are noted for their attentiveness and the genuine care they provide, contributing to a welcoming and friendly atmosphere.

Concerns are raised in one review regarding a significant rate increase, which the reviewer feels contradicts previous assurances about the stability of costs. This highlights some challenges with communication and policy consistency, particularly with the headquarters office.

Overall, Cypress Place is frequently recommended by reviewers for its excellent care, great staff, and the sense of home it provides to residents. While there are isolated criticisms, the majority of feedback is overwhelmingly positive, with many sharing personal stories of how the facility has positively impacted their loved ones.