Cutler Bay Village Assisted Living Facility

Positive Reviews:

• Many reviewers highlight the caring and professional nature of the staff and management, noting their availability and support.
• The facility is described as clean, well-maintained, and having a homey atmosphere.
• Residents are reported to be well cared for, with one reviewer noting the facility's efforts to make transitions easier during COVID-19 spikes.
• Some reviewers appreciate the affordability and value for money.
• The community is praised for its welcoming nature and the encouragement of resident interaction.

Negative Reviews:

• One reviewer criticizes the lack of outdoor amenities, such as gardens and pools, and describes the environment as restrictive.
• Concerns are raised about the mixing of memory care residents with the general population, and the adequacy of activities and food quality.
• There are complaints about billing transparency and a large charge incurred upon moving out.
• A reviewer expresses regret about placing their loved one in the facility, citing a negative experience with the owner and the facility's atmosphere.

Mixed Reviews:

• While some reviews praise the cleanliness and maintenance of the facility, others suggest that improvements could be made in resident engagement and amenities.
• The quality of food and the variety of activities offered received mixed feedback, with some seeing room for improvement.